Plaxo’s Top Support Article: Delete My Account

March 14, 2009 @ 10:47 PM by J. Bryan Scott

It appears that Plaxo, the online service once notorious for spam, still irks quite a few users – so much that their top support article is "How do I delete my Plaxo account?"

It seems odd that a company would display their customers’ dissatisfaction so prominently. I’m not sure whether this is by neglect or design, but either way it’s ironic given the company’s checkered history as a spammer. Perhaps Plaxo figures it’s best to give customers a fast and clear route to remove their account in order to avoid getting trashed on Twitter and the blogosphere.

Deleting my account was easy and fast, and although I dislike Plaxo, I won’t actively go around trashing it. :)

Filed in: Internet.

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  1. Andrew J Scott

    Love this post .. lol…although if we’re being slightly nicer then we could argue its good that a) its easily locatable and b) they have not artificially removed it from the top of the list …. although they may after this post.

    Of course, in reality, it should be easy from the site itself to leave, so the help section shouldnt be hit so heavily…

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